Health Care Roles in Communication Essay Example for Free

Health Care Roles in Communication Essay Elisabeth Kubler-Ross once said, â€Å"We have to ask ourselves whether medicine is to remain a humanitarian and respected profession or a new but depersonalized science in the service of prolonging life rather than diminishing human suffering.† In the health care field there are many roles that balance each other. Whether it is the doctor, patient, or medical assistant all play a vital role in the care of others. The purpose of this paper is to compare the differences in communication between the different roles in the hospital. This paper will also be providing an appropriate solution for the scenario provided. The scenario provided is about a young Asian girl named Lena. She was taken to the emergency room by her friend Susie after she fainted in class. Raised in a culture, which has made Lena independent, She verbally attacks her friend yelling about how she is not weak. When she tries to leave, Susie retrieves the medical assistant. The medical assistant restrains Lena and is then sent away by the doctor. The doctor tries to reason with Lena and explain why she is there, but gets no response from her. Finally, the doctor leaves to care for other patients. For this scenario I will be examining the role of the doctor first. From the perspective of the doctor, Lena is very stubborn. This doctor has to see dozens of patients a day and does not have time to argue with one patient who does not want to be there. A doctors time is precious, especially in the emergency room. Although the doctor sees many cases which are easy, such as a runny nose or a broken finger, there are many emergencies that require immediate attention. If there was a call for a doctor to assist in a patient from a major auto accident , this doctor may choose to put a fainting girl on the sideline to assist with the trauma. On the other hand, the doctor should still attempt to treat the patient to the best of his or her abilities in the short time allowed. There are other ways to gain  information regarding Lenas situation, which will be discussed later. The medical assistant was the first medical professional to confront Lena after she woke up. From the tone of voice portrayed in the scenario, the medical assistant wanted to help the patient. The assistant rushed to the patients side, knowing she was very sick and needed medical attention. Unfortunately, Lena could not be reasoned with between the time the medical assistant arrived and the time the doctor walked in. The medical assistant was not given enough time to calm the patient or explain the situation. Susie seems concerned for her best friends health and safety. Even though Susie knows her friend has an independent attitude, there has to be a reason she brought Lena to the emergency room. Unless Lena had been sick for a while or had fainted before, there would be no cause for Susie to rush her to the hospital. Susie also shows her concern for Lena by rushing to get the attention of the medical assistant when Lena tries to leave. Susie must believe that Lenas health is important enough to bring her to a place where she can get the medical help she needs to get better. Finally, there is Lena, the patient. Lena was brought up to be independent and strong. Many residents raised in Southeast Asia that find it hard to conform to western medicine. Even though Lena has lived in the United States for 10 years, which means she has spent the majority of life around the medicinal practices of her parents and her culture. As an example, if Lena is from Vietnam her knowledge of medicine would be vastly different (Schultz, 1980). In most areas of Vietnam, residents and medical practitioners steer away from prescription medicine and favor herbs instead. Eastern medicine relies heavily on the spiritual element in the human body as much as western medicine relies on the chemical makeup (Vietnam National Administration Of Tourism, 2010). If Lena was used to Vietnamese eastern medicine her reaction to being in the hospital is not surprising. Her idea of medicine may come in the form of a root instead of a bottle. Within the scenario are many complications with the communication between individuals. First, there is the confrontation between Lena and Susie. Lena  instantly blames Susie for taking her to the hospital. While Susie is her best friend and is the one sitting in the room with her, it may not have been Susies choice to send Lena to the emergency room. Because Lena fainted in class, it would be the responsibility of her instructor to make sure she was taken care of. The instructors reaction may have been to call the paramedics to make sure the student received proper medical attention. There would have been nothing Susie could have said to prevent the paramedics and medical professionals from making the decision to take Lena to see a doctor. Once at the hospital, Susie could have worked to calm her friend down before rushing to find the medical assistant to restrain her. She could have also provided some insight, to the doctor, regarding Lenas recent medical problems leading to the fainting. This may have softened the doctors approach to Lenas silence. While the medical professional was doing her job by keeping the patient in the hospital, extra empathy should have been given. The initial approach was rough and direct. Each patient should be given the same consideration regardless of the circumstances. Instead of verbally attacking Lena, the medical assistant should have approached Lena in a different manner. Being too direct will put the patient in a defensive position rather than a position to listen. When the medical assistant states she doesnt have time to deal with Lena, it lowers the value of the patients worth as someone who needs care. It is like saying the person with a bloody nose should take priority over someone who has fainted and may have a serious underlying condition. Admonishing a patient and telling them they are sick is worthless. Lena knows she is sick. She just wants to prove she can cure herself without the interference of doctors. Had the medical assistant shown more empathy and expressed her understanding of Lenas situation it may have diffused the angry encounter. Many communication conflicts with the doctor in regard to everyone else in the room. First is the treatment of the medical assistant by the doctor. From the scenario we can see that the doctor was close behind the assistant as she came through the door. The medical assistant did not have enough time to do her job before the doctor told her to leave the room. Had the doctor  allowed the medical assistant to stay in the room it may have had a positive effect on the patient. If the doctor is a male, Lena may have felt uncomfortable around him and the presence of a female assistant may ease the worry. The doctor could have gained immeasurable information about Lenas condition from Susie. Had the doctor questioned the best friend it could have revealed how long this had been going on and what other symptoms Lena had been exhibiting. Instead the doctor completely ignores Susie and turns attention to Lena. When the doctor tells Lena what is going on he does not pay attention to how, she is reacting, only that she is not answering the questions. The doctor makes the assumption that Lena is quite on purpose and leaves to go treat other patients. In the scenario are a few key points that the doctor missed and misinterpreted. Just like with the medical assistant, more care should have been given to calming Lena down instead of becoming defensive. By being understanding, the doctor would have caught the signs of something more serious going on with Lenas health. The blank look on her face may not have given much away, depending on her age. Many people who look blank or vacant when someone is telling him or her about a topic they know little about. However, her eyes may have helped the doctor realize something serious was happening. A blank look may mean nothing, but a glassy eyed stare could mean something. Lena had started to sweat profusely. Most hospitals keep the complex cooler than normal to help stave off nausea and fever in most patients. The sweating, blank stare, and non-responsiveness could have signaled the doctor there was something worse than just fainting in Lenas condition. With just the few symptoms exhibited in the scenario, Lena could be suffering anything from heat exhaustion to a deadly pulmonary embolism (WebMD, LLC, 2010). Last, there is the patient, Lena. Her lack of communication is born from family traditions that go back hundreds of years. Even so, Lena has lived in the United States for 10 years. It would be impossible for her to live in this country and go to school here without seeing a western medicine doctor. She could be used to smaller clinics; however, her reaction to the emergency room is unwarranted. The scenario made it seem as if Lena did not want to  talk to the doctor because she resented being in the hospital. Her outburst upon waking, and her non-responsiveness to the doctor, may have been a part of her illness. She might not have been aware of where she was by the time the doctor was through explaining her condition. An appropriate solution for the situation should be patience and empathy. The medical assistant and the doctor should have been more understanding toward the patient. There should have been compassion toward a young girl who was upset and confused. More attention to detail was needed by the doctor. Susie should have spoken up when Lena could not. Her information could help her friend from getting worse. Lena, having lived in the United States for 10 years, should have been willing to hear what the doctor had found before making the decision to leave. I have been in the customer service field for 13 years. From Banking, to telecommunication, to healthcare, the only factor that changes is the service provided. There will always be someone else who needs the attention of the representative. The key to communicating to a customer is empathy. Allowing a person to realize you understand their situation and showing a willingness to help, makes the difference. When you have a patient who is screaming and upset, you cannot take it personally. They are hurt, confused, and afraid. A caregiver cannot treat patients the same if they take everything personally. Lena was not yelling because she hated the assistant or the doctor. She was yelling because she did not think she was as sick as the doctor did. Both the doctor and the assistant treated Lena as if she were wasting their time, instead of looking at the situation rationally. In conclusion, communication all comes down to how a person handles customer service. Each role in this scenario is a tough one to have. First, the patient, who is full of fear and has been raised to think differently. Next, the best friend, who is afraid of losing her friend to illness but is too scared to speak up. Third, the assistant, who has many other patients to see. Last, the doctor, who is skilled in what he does, but fails to see the obvious signs of something worse. All of these roles are true, from day to day. They are in every hospital, clinic, and emergency room. There should be  more classes within medical schooling that teach caregivers how to show empathy and understanding to their patients. There should also be continuing education for all caregivers to refresh what they have been taught. References WebMD, LLC. (2010). WebMD Symptom Checker. Retrieved from http://symptoms.webmd.com/symptomchecker Vietnam National Administration Of Tourism. (2010). Vietnam Traditional Medicine. Retrieved from http://www.vietvisiontravel.com/vietnam/travel-guide/Traditional_medicine/ Schultz, S. L. (1980, August). Southeast Asian Health Beliefs and Practices. Education Resources Information Center

Through the Tunnel- Doris Lessing Essay Example for Free

Through the Tunnel- Doris Lessing Essay 1. The inner journey that the boy takes on his self-imposed physical rite of passage is his transition from childhood and emerging into young manhood. This transition is mostly symbolised in this short story by the Jerry’s experience of preparing to go through the tunnel after watching the other boys swim through the tunnel. Jerry practised holding his breath in order to get over the first barrier in achieving his desired destination, the light at the end of the tunnel which symbolises the beginning of his young manhood. This inner journey of growing up is also represented through the physical aspects of the journey when he went from staying with his mother on the safe beach to the dangerous, risky and rocky bay with the French boys. This maturing is also represented when he wanted to give up on his quest after suffering numerous nosebleeds and his fear of death in the tunnel. However he decides to complete the quest anyway based on impulse and by pushing through, he has found self confidence and maturity which is seen by his wanting to be independent of his mother. 2. Lessing conveys the elements of the inner journey that Jerry grows through by using extensive symbolism and metaphors in the story. This third person narration provides an omniscient view on the main theme in the story- the coming of age in Jerry. Her use of third person narration allows her to explore the characters stream of consciousness such as, â€Å"She was thinking, Of course hes old enough to be safe without me. Have I been keeping him too close? He mustnt feel he ought to be with me. I must be careful†. This sort of narration allows Lessing to give detailed descriptions of the surroundings such as the different colours on the beach and uses the colours to show the transition in Jerry from innocence to taking risks such as when Jerry is approaching the bay, where the rocks where just â€Å"red –brown† before becoming â€Å"rough, sharp†. The metaphors and symbolism is also visible when Jerry is swimming through the tunnel, there was a period of darkness before emerging in the light from the crack in the tunnel, symbolising the turmoil inside the child of wanting to be independent before emerging into young adulthood. The native boys also prove to be a strong motif in the story as Jerry used to look up to these boys and wanted to do what they did. â€Å"They were big boys- men, to Jerry†, quotes how Jerry yearned to be like them, men. He sees swimming though the tunnel as a rite of passage. However after being able to achieve what the boys had done, Jerry wanted nothing to do with them as he had symbolically emerged into adulthood, â€Å"He could see the local boys diving and playing half a mile away. He did not want them.†

The Theory Of Positivism Sociology Essay

The Theory Of Positivism Sociology Essay As what Beauvoir had said, Representation of the world, like the world itself, is the work of men; they describe it from their point of view, which they confuse with the absolute truth Men dominates the legal system, has created law and theories about law. The law is made in how they see the world. It becomes their representation of reality and it is held to be the absolute truth. Based on such arguments, the law is thus gendered. This is due to a patriarchy world where men rules over women. A patriarchy world where an unjust social system which is oppressive towards women exists. It looks at them not as an individual capable of the same reasoning as men and not on equal standing with men. Liberal feminism challenges male domination by showing that there are no difference between men and women. Both men and women are equal and capable of the same social role without any form discrimination. However, Catharine Mackinnon does not agree with liberal feminism. She believes and argues that sex and sexuality are the main reason, the fundamental reason why women are being dominated and discriminate. Sexual domination is the main reason for sexism. To understand deeply on Catharine Mackinnons argument of sexual domination, we need to first understand on how the law objectifies, how sexual domination occurs in the reality and other counter arguments. Mackinnon pointed out that the whole problem with this unjust system is the dominance of men over women  [2]  . This domination is deeply embedded in the system, in the Rule of Law. It is not a matter of rights or being equal with men as what the Liberal feminists see. It is the domination of women by men by the law/the State which is male in nature. The domination occurred due to the objectification of women by men. Men objectify women. As the legal system is dominated by men, the law thus objectify women. Thus sexism was born. Liberal feminist see it as an illusion or myth that need to be dispelled but Mackinnon views it as a male power that creates the world in its own image and how male desires it to be. This is quite true as the law is legislated by male and thus it does not take into account of the point of view of women. Nor does it drafts based on a womens experience of everyday life by women and for women. It was after all drafted by white upper class men to be exact and their opinions which they held to be the absolute truth. The irony is that despite being excluded from the legislating process, women are bound by the rules. The law was not create for the benefit of women as what women think they ought to be but merely it was create by what men thinks benefit the women. By not taking into account the point of view of women and their everyday life and experience, the law is thus ineffective and oppressive. This is why objectivity epistemology is the law of law. Objectivity is just a conception of the society by men. Men legitimizes itself by reflecting their beliefs and view of existing society, a society men made and makes by so seeing it and calling that view and that relation practical rationality and objective. Thus the law shows men rules and dominates over women and in a male way. To put it more simply, objectification is the primary process of the subordination of women. How does objectification occur? How does it affect women as what the radical feminist preaches? Mackinnon in her works examined the law regarding rape and how the law had objectified it. She stated that, where the legal system has seen the intercourse in rape, victims see the rape in intercourse  [3]  . The legal system describes rape as violence and failed to see the effects of rape toward women. For all the law could see was the intercourse in rape but the victims see rape in intercourse. The law failed to see from the point of view of women and imposed their view, the view of upper class white men and the law was legislated according to their views. Rape law is one of the many laws which were objectified. According to s1 (1) (a) Sexual Offences Act 2003, rape is defined by the penetration of penis. The law is fixed upon the act of penetration. It shows oppression toward women by defining the element of rape from the point of view of male. What Mackinnon try to point out from her analysis of rape law is that the law is based on a male point of view and incapable of understanding or even comprehend the perspective from a woman point of view. It renders the law to be distant and unable to understand rape from the experience of a victim. The rape law is only concern with penetration of the vagina, it reflects upon a loss defined in a male term. It favours male sexuality rather than female sexuality. It does not understand what loses the female went through but what male loses instead. Mackinnon described rape as a crime against female monogamy than against female sexuality  [4]  . This is very true with such phallus-centric definition of rape. It acts as a protection for men more than a female. The female sexuality was ignored; their experience and resentment of rape were not taken into account. The rape law is to protect the property of men which is women. Women are thus objectified. They are not considered to be equal with men; they are sadly, regarded as property. This is oppression on the ground of sex. Sex is defined by men and on what they believe to be. It is the masculine form of sex that was incorporated into the law. The law was imposed onto women and male domination occurred. The projection of a patriarchal belief and vision of female sexuality occur and imposed onto the body of women. Consent is the line that governs between what is rape and intercourse. Intercourse without consent is rape. This show how the law governed and defined the sexuality of women. Rape in the eyes of women is not prohibited but it is in reality regulated. When a woman is rape and the prosecution failed on the ground of consent, the women is not considered to have suffers any loss. Because it is sex and it is not a violation and thus it could not be an injury. The law governed from the point of view of men. When women described rape, men could only see sex for they see it as sex. Thus the law objectified from a male point of view and dominated over women who are forced into subordination. It fails to deal with the more important issue, how the law going to reduce the rate of women being rape. While it is very true that the law is male and phallocentric in nature, radical feminism focuses too much on the issue of sex and sexuality. It does not take into account of other types of oppression and other school of feminism. It is criticised for being essentialist, oppositional, and utopian  [5]  . Mackinnon presented her argument as the universal truth and essentialises the experience that women faced. She sees sexual division as the foundational division at the heart of social life. This is because according to her oppression of women occurred because male dominates women over sex and reproductive rights. Due to this sex domination, women are thus oppressed and discriminated. However radical feminist reduces everything to sex and emphasise everything to sex. Mackinnon stated, Sex makes a woman a woman. Sex is what women are for  [6]  . This shows that sexual oppression happens due to what men perceive women to be. Mackinnon turned her theory into the ultimate truth and failed to take into account of other cultures or other oppressed groups. What she did was the same as what white upper class men did. Objectified the world according to what they believe. Thus by adopting the method men had used, did she not ended up being the same as men and render her argument against liberal feminisms aspiration to be like men to be nothing. Mackinnon and her sexual objectification had victimised women. It had in a sense betrayed the goal of feminism of overturning and restructuring this patriarchy world. It reduces women into victim and to be subjected into sexual violence instead of empowering them. She creates a specific voice for women and assumes that all women have the same experience. All women undergo the same sexual oppression whether they are lesbians, non-white women and for other non-privileged women which is not true. . Sexism occurs in a variety way and sex is not the only cause for it. There is after all a variety different cause of sexism that happens in the world. In America, it may be due to sex as what Mackinnon had argued but what about those from Islamic nations where sexism occurs due to religious or cultural reasons. For example, women are not allowed to drive in Saudi Arabia and Chinese women used to practise foot binding during the 19th century A.D. It is not due to sexual domination but due to religious belief and, for the latter, cultural traditions. While it is truth that men objectified women and thus a patriarchy world was born but it is not sex that is the only cause. Gender stereotypes, social reproduction, cultural are only a few examples of how sexism occurs. Cultural feminist, Carol Gilligan  [7]  stated that boys and girls reason differently to resolve problems. Their ways to react and deal with problems differ from one another. Boys tend to focus on individual entitlement and generate rules to solve problems or conflicts. Girls tend to emphasise on personal relationship and seek compromise so that everyone interests are taken into account. What happen is that gender stereotypes occur since young and children are brought up in such scenarios. This creates a social reproduction. Discrimination happen to women is not just due to sex domination. It is due to gender stereotype that was installed into children since they are young. They grew up and they acted the way they though they ought to be. Davies asks, how can we disentangle ourselves from the social environment which has made us what we are  [8]  ? This question is respond towards Mackinnons feminism which focuses too much on sex subordination. Men and women are different and this is a naturally self-evident attributes. Clearly Mackinnon did not agree with Gilligan in regards the differences between men and women. But it is impossible to think of such world where there is no difference between men and women. It is clearly beyond our comprehension and clearly too utopic in nature. This is due to us being brought up in a patriarchy world and socialise according to the order of such world. Radical feminists strive to eliminate sex subordination and by doing so eliminate the way the law looks and objectified women due to her sex. Nevertheless the question remains, how it is possible for women to be defined in an alternative legal way when the difference between men and women are not just sex but naturally and self-evident attribute. It is too utopic that it is absurd and incomprehensible. I do agree with most feminists that the law is male in nature. It is phallocentric and it objectifies women the way we men see women and think women ought to be and imposes it to be the law. Nevertheless, I could not endorse or agree with Mackinnons view that sex and sexual subordination are the fundamental reason for women to be discriminated against. It is too simplistic. For in my opinion, there are others valid reasons why the law objectifies women as men see it. One of them is Gilligans point of view that women and men have different voices and ethics. We are brought up in this patriarchy world and our points of views are being shaped by what society thinks we ought to behave based on our gender. Radical feminism pretends that their point of view to be the ultimate truth without taking into account of other groups such as black women or lesbian. Lastly, it forgets that other part of the Earth have different reasons for sexism to occur, be it cultural or even religion.

Doris Duke :: Essays Papers

Doris Duke Many people may think that money is the key to happiness, but Too Rich, written by Pony Duke and Jason Thomas proves this theory wrong. Doris Duke was one of the richest people in the world, in fact at her time, she was the richest woman in the world, but money does not make all people happy. Actually, being rich could lead to and extremely lonely life, such as Doris Duke’s. Well, of course money can buy a person any and every material item that they want, but some things are priceless. Even the MasterCard commercial says so, â€Å"Your child’s first baseball game, priceless. For everything else, there’s MasterCard.† Money cannot buy happiness and companionship. The reason that a biography was written about Doris Duke is because she was the richest woman in the world. Her family and she used their money towards worthy causes. Doris’ father founded Duke University and Doris helped to preserve national forests and monuments. The Duke fortune started with the American Tobacco Company. At one point their tobacco company was a monopoly, but then others formed. When Doris was born she was referred to as the one million-dollar tyke. This became true when her father, Buck Duke died. The message conveyed in this novel is that money can buy most things, but it cannot buy happiness. Happiness is the one thing that Doris Duke craved and needed in her life more than anything else in the world. She was very lonely and trusted too many people. The most important lesson that her father taught her that she did not follow was not to trust anyone. The dedication of the book reads, â€Å"This book is dedicated to Doris Duke, who should have believed the person who told her ‘never trust anyone’†(iv). Doris wanted to be loved. She tried to find real affection from so many people, but found mostly fortune hunters. Doris also grew up alone and isolated. All of the people she allowed into her life did not love her for her, which she found out sooner or later, but later much more often than sooner. Doris is portrayed as a lonely loving woman, who would do almost anything for anyone if she offered before she was asked.

Langston Hughes and Religion Essay -- African American Poets Poetry Li

Langston Hughes and Religion Langston Hughes in several poems denounced religion, inferring that religion did not exist any longer. In reading these poems, the reader canes that Hughes was expressing his feelings of betrayal and abandonment, against his race, by religion and the church. Hughes had a talent for writing poems that would start a discussion. From these discussions, Hugh es could only hope for realization from the public, of how religion and the church treated the Black race. Hughes wrote two poems that generated a lot of discussion about religion and African-Americans. One was â€Å"Drama for Winter Night (Fifth Avenue),† the other was â€Å"Goodbye Christ.† Once when Hughes was asked about religion, he responded, â€Å" I grew up in a not very religious family, but I had a foster aunt who saw that I went to church and Sunday school† (qtd. In Emanuel 914). Even though Hughes grew up attending church and Sunday school he could see how religion and churches treated his race. This is evident in â€Å"Drama for Winter Night (Fifth Avenue)†. The poem begins: You can’t sleep here My good man, You can’t sleep here. This is the house of God. The usher opens the church door and goes out. (1-5). In doing this, the usher of the church on â€Å"Fifth Avenue,† abandoned someone less fortunate in order to maintain a good appearance. This â€Å"house of God,† which should be opening its doors to give a he lping hand, turns away a man in need of help. Hughes shows betrayal in the same poem, when the less fortunate man asks St. Peter if he can stay. St. Peter replies, â€Å"You ca... ...nt of the Black race by religion and the church. I feel Hughes was successful in this endeavor. Hughes sums his whole perspective of religion, the church and the Black race, when he told a reporter, â€Å"Religion is one of the innate needs of mankind. What I am against is the misuse of religion.† (qtd. Emanuel 914). Works Cited Berry, Faith. â€Å"On Hughes’s Repudiation of ‘Goodbye Christ.’ â€Å" Meyer. 916-17 Emanuel, James A. â€Å"Hughes’s Attitudes toward Religion.† Meyer. 914-15. Hughes, Langston. â€Å"Drama for Winter Night (Fifth Avenue).† Meyer. 891: ---. â€Å"Goodbye Christ.† Meyer 898-99. Meyer, Michael. ed. â€Å"Langston Hughes (1902-1967).† The Bedford Introduction to Literature 4th ed. Boston: St. Mart in’s Press,1996. 883-89. Meyer, Michael. ed. The Bedford Introduction to Literature. 4th ed.Boston: St.Martin’s

Strategic Management Essay -- Business Analysis Management

Every firm competing in an industry has a competitive strategy. Strategy is the direction and scope of an organization over the long-term: which achieves advantage for the organization through its structure of resources within a challenging environment, to meet the needs of markets and to fulfill stakeholder expectations. In other words, strategy is about the direction in which the business is trying to move in the long term. A strategy should help in finding the potential markets in which the business competes and its corresponding activities. It should help in analyzing the resources needed to compete, example : skills, assets, finance, technical know-how etc. Strategies should help in Analyzing the external environmental factors that affects the ability of the business to compete. Finally it should help in analyzing the values and expectations of the stakeholders who have the power in and out of the business. The organization's strategy must be formulated in such a way that it has a unique distinctiveness which is clearly specified. This distinctiveness must place the organization in the potential market with a strong base . The strategy developed will be successful when it fits into the company's activities and they should balance each other and they should supply the right benefits to the firm and its customers. The ultimate concept is to position the firm in a way that will ensure its survival in the long term among the competitive environment. The various elements of strategies are strategic planning, strategic thinking and strategic management. Strategic planning is a management tool. It serves one of the main purpose as a management tool i.e., to help an organiz... ...al and the dynamic approaches are equally important. The organizations will prove to be more successful when they apply both these strategic approaches. The organization should know where it is heading to and must also be quick enough to grab the new opportunities and welcoming changes in the competitive market to gain a competitive advantage. BIBLIOGRAPHY : Strategic Management - An Integrated Approach Charles W. L. Hill / Gareth R. Jones (Third and Sixth Edition ) Strategic Management - Issues and Cases Paul Dobson, Kenneth Starkey and John Richards Competitive Strategy - Techniques for analyzing industries and competitors Michael E . Porter WEBSITES : 1. www.findarticles.com 2. www.pim.com 3. www.tutor2u.net 4. www.whatcar.com 5. www.strategyclub.com Strategic Management Essay -- Business Analysis Management Every firm competing in an industry has a competitive strategy. Strategy is the direction and scope of an organization over the long-term: which achieves advantage for the organization through its structure of resources within a challenging environment, to meet the needs of markets and to fulfill stakeholder expectations. In other words, strategy is about the direction in which the business is trying to move in the long term. A strategy should help in finding the potential markets in which the business competes and its corresponding activities. It should help in analyzing the resources needed to compete, example : skills, assets, finance, technical know-how etc. Strategies should help in Analyzing the external environmental factors that affects the ability of the business to compete. Finally it should help in analyzing the values and expectations of the stakeholders who have the power in and out of the business. The organization's strategy must be formulated in such a way that it has a unique distinctiveness which is clearly specified. This distinctiveness must place the organization in the potential market with a strong base . The strategy developed will be successful when it fits into the company's activities and they should balance each other and they should supply the right benefits to the firm and its customers. The ultimate concept is to position the firm in a way that will ensure its survival in the long term among the competitive environment. The various elements of strategies are strategic planning, strategic thinking and strategic management. Strategic planning is a management tool. It serves one of the main purpose as a management tool i.e., to help an organiz... ...al and the dynamic approaches are equally important. The organizations will prove to be more successful when they apply both these strategic approaches. The organization should know where it is heading to and must also be quick enough to grab the new opportunities and welcoming changes in the competitive market to gain a competitive advantage. BIBLIOGRAPHY : Strategic Management - An Integrated Approach Charles W. L. Hill / Gareth R. Jones (Third and Sixth Edition ) Strategic Management - Issues and Cases Paul Dobson, Kenneth Starkey and John Richards Competitive Strategy - Techniques for analyzing industries and competitors Michael E . Porter WEBSITES : 1. www.findarticles.com 2. www.pim.com 3. www.tutor2u.net 4. www.whatcar.com 5. www.strategyclub.com

Biopsychosocial Assessment of Dr. A. Elizabeth “Bessie” Delany Essay

The following information for this biopsychosocial assessment of Dra. Annie Elizabeth â€Å"Bessie† Delany was found from the autobiography of Bessie and her sister, Sadie (Delany, Delany, & Hearth, 1993). Bessie Delany was born in 1891, she is the third daughter of Henry and Nanny Delany. she studied at Columbia University and she became the second female dentists in New York. In that time the segregation, violence, and discrimination took a big part of Delany family, and her parent had a very difficult time raising their family. Bessie and her parents were involved in politics social activism known as the civil movement. Bessie’s parents were an example of life for their children and others in their community. By being a family who succeeded in life. In those days, white people thought that the success for black was waste of time since at that time it was unusual for black people to become successful in their life’s. sheets (Delaney, Delaney, & Hill Hearth, 199 3). In the book, â€Å"Having Our Say†, Bessie and Sadie Delany reflect on their personal, professional, and social experiences. Both Bessie and Sadie would be considered in Older Adulthood as defined by Zastrow and Kirst-Ashman (2010). At the time that the book was written, Bessie was criticizing the positive and negative. She often got upset as she sees that people were doing the right things. Bessie was the younger of the two sisters, she was a leader, her personality showed anger comparing to her sister that she was very calm. Bessie was reliant on her sister Sadie. For example, Bessie didn’t have a pension and depended upon Sadie’s Board of Education pension to live throughout retirement. (Delaney, Delaney, & Hill Hearth, 1993). Biological Issues During the adulthood stage, people have many biological issues like when a person reaches this point in life they begin to face aging problems. One of those issues is the senescence that an individual is affected in different parts of the body, at various rates due to some parts of the body being stronger and resist aging. Older people regularly suffer the most visible effects of physical appearances, like shakiness of the hands and legs. Problems with bodily coordination, shoulder struggles, reduced agility, an increase in wrinkles of the skin, and the slowdown of the Psychomotor skills all occur currently (Zastrow & Kirst-Ashman, 2010, pg. 588-589-590 According to the textbook, Understanding Human Behavior and the Social Environment, the slowdown of the Psychomotor skill specifies that the central nervous system is slowing down the information processing. Older people may come across problems such as difficulty remembering things as well as learning or retaining new information from memory. Problems can arise in certain activities such as driving a car. This can cause an increase in the risk of accidents while they drive. Even in older adulthood, however, if an individual has a healthy physical and mental state, Psychomotor skills can be highly functioning, and the person doesn’t have to have these challenges. Not everyone ages at the same rate, this is true for biological functioning (Zastrow & Kirst-Ashman, 2010, pp. 588-590). Bessie Delany’s Biological Development Based on descriptions of Bessie in the book, there are a few of examples that may show signs of aging in her adult biological development. Bessie was walking along with her sister and mother when a boy called them â€Å"grandmas† because of their grey hair, slow movements, and wrinkles (Delaney, Delaney, & Hill Hearth, 1993, p. 250). Her body showed her that her youth was gone because they were walking slowly as elders do. Bessie stopped driving a vehicle because of her body changes as her hand movements are diminished, reflexes are different from when she was young. Because of her age, Bessie had also stopped cutting her trees. She did not feel confident to be climbing a ladder and utilized sheets (Delaney, Delaney, & Hill Hearth, 1993, pg. 297). Assess Bessie’s Development Normal or Healthy? Yes, Bessie’s biological development was healthy because she still functioned at a high level. She always ate healthily, ate different vegetables every day, and they also included fruits and vitamins. Usually, in her daily routine, she took Vitamins A, B complex, C, D, E, as well as minerals and zinc. Bessie participated in exercises such as yoga, and she also enjoyed cultivating their garden that helped to maintain mental and active physical conditions. Identified Biological Strengths. Bessie had many strengths, despite her age, and she did not lose her vision. She was very independent, motivates her father to become a professional. Her professional goal became a dentist. (Delaney, Delaney, & Hill Hearth, 1993, pg. 297). She decides to be a professional instead of being a mother. She had a very strong character, where she didn’t like what she sees, she will protest, especially when she suffered racial attacks. She had a great memory. As she could remember her early childhood. (Delaney, Delaney, & Hill Hearth, 1993, pg. 289). Bessie’s Biological Needs Bessie did not have any outstanding biologicals needs, she was healthy at the age of 101 years old. Reference Delaney, Sarah L., Delaney, Annie Elizabeth, Hill-Hearth, Amy (1993). Having our Say. The Delany Sister’ First 100 years. N. Y. New York. Dell Publishing a Division of Random House, Inc. Zastrow, Charles H. & Kirst-Ashman Karen, K. (2010). Understanding Human Behavior and Social Environment. Belmont, CA: Brooks/Cole Cengage Learning